Bhubaneswar: Hearing of public grievances is a major responsibility of the government. Right from the Chief Minister to the District Collector and BDO, common people register their grievances before the government every week on Monday. However, for the last few years, this process remained discontinued.
First, the Chief Minister’s grievance hearing was discontinued and then secretaries also stopped the grievance hearings in the Lok Seva Bhawan. Later, the District Collectors and SPs followed, leaving no way for the public to submit their complaints. The Chief Minister’s Grievance Cell which was discontinued in 2008, has been revived by Chief Minister Mohan Charan Majhi. He will now attend to public grievances at the designated cell at Unit-V every Monday starting July 1. Similarly, complaints will be heard in all other departments of the state government from July 1.
According to the CMO, the Chief Minister will hear the complaints directly from the people from tomorrow at 11 am and take necessary action.
Registrations for public grievances will be held in the Chief Minister’s Grievance Cell at Unit-V from 1st July 2024 every Monday from 9 am to 12 pm at Unit-V in Bhubaneswar.
Arrangements have been made by the General Administration and Public Grievances Department for registrations at the venue.
ମାନ୍ୟବର ମୁଖ୍ୟମନ୍ତ୍ରୀ ଶ୍ରୀ @MohanMOdisha ଙ୍କ ଆଦେଶ କ୍ରମେ ୧ ଜୁଲାଇ, ୨୦୨୪ରୁ ପ୍ରତି ସୋମବାର ଦିନ ୯ଟାରୁ ୧୨ଟା ପର୍ଯ୍ୟନ୍ତ ଭୁବନେଶ୍ବରସ୍ଥିତ ମୁଖ୍ୟମନ୍ତ୍ରୀଙ୍କ ଅଭିଯୋଗ ପ୍ରକୋଷ୍ଠରେ ଅଭିଯୋଗ ଶୁଣାଣି ହେବ। ଆଗ୍ରହୀ ବ୍ୟକ୍ତିମାନେ ପଞ୍ଜିକରଣ କରି ମାନ୍ୟବର ମୁଖ୍ୟମନ୍ତ୍ରୀଙ୍କୁ ଅଭିଯୋଗ ଜଣାଇପାରିବେ। pic.twitter.com/BK2OEVcjcH
— CMO Odisha (@CMO_Odisha) June 30, 2024
According to the Chief Minister’s order, the District Collectors will also conduct public grievance hearings every Monday and send the report regarding how many people have come with complaints and how the hearing was conducted to the Chief Minister’s office.
Registration at the Chief Minister’s Grievance Cell from 9 am to 12 noon every Monday.
The registration will start from 9 am in the Chief Minister’s Grievance Cell. This registration will continue till noon. During this time, the Chief Minister will hear the complaints of those who have registered. For the first time, the new Chief Minister is going to hear public grievances, and extensive arrangements have been made for public convenience.
Additional Chief Secretary of GA&PG Department Surendra Kumar said, ” A total of 10 counters have been set up so that people who come to appraise their grievance to the Chief Minister can avail of a hassle-free registration process. Also, there is a special disabled-friendly counter”.
“A medical team will remain alert to attend to any untoward incidents. Other arrangements include a waiting room, drinking water facility, separate restrooms etc,” he added.
ACS Kumar said, “People have been informed about the necessary address to reach the Chief Minister’s Grievance Cell while arrangements have been made to enter from two sides. Vehicle parking has been arranged on the road of the SIW Building at the rear of the venue and can accommodate about 500 vehicles.
